Secretary
is an person who holds the secret of her company to helping the smoothness her
leaders of supporting management, including executives, using a variety of
project management, communication or organizational skills. Secretary of
organizing is a secretary working on the orders leader, has also the authority
to plan, make decisions, direction and coordination of all unit that exist in
the environment. The Liang Gie in 2000 said the secretary also can be
interpreted as a servant leader to accept dictation, conceptualize letters or
correspondence, receiving guests, check or remind leader of the obligation to
improve the effectiveness of leadership.
To
assist management in carrying out their jobs well so that leaders can
concentrate on developing her company needed a professional secretary.
Secretary professional are experts in their field and have worked with maximum,
never not entirely to finish the job. Besides professional secretary must be
able to distinguish between personal interests and the interests of the
company.
Secretary
is of significant importance for the company. The presence of professional
secretary in the organization or company will bring a positive impacts to the
organization or company. The secretary can be implement all work excellent. As
the second after the leaders, the secretary can help the company achieve its
goals. She can help in establishing good relationships with co-workers outside
and inside the organization or company. There are several
qualifications that must be owned secretary
to do her job:
1.
Executive Ability
2.
A Practical
Background
3.
Managerial Training
4.
Ability To
Express Oneself
5.
An Open Attitude
6.
Curiosity
7.
Creativeness
8.
Sound Judgement
9.
Sales Ability
10. Patience
11. Emotional Control
12. Co-operativeness
Professional
secretary must also have good ethics. A secretary also has the task and a very
important role in helping the leadership.
The
Secretary has the professional ethics must always be applied in the
organization, for example always pay attention to appearance, self-confident,
polite to anyone, said with honesty, loyalty, good at keeping a secret, come
and go home on time, be able to use the time well, completing work on time, not
arrogant, respect other people's opinions, do not cut the conversation others,
when talking should carefully so as not to offend others, does not interfere in
the personal affairs of leadership, use of office facilities for a job,
maintain a good reputation and the honor as a secretary, etc.
Secretary in accordance with
the ethical characteristics
that need to be owned by the the secretary:
1. Unselfishness and can understand other people's feelings
2. Can accept criticism from
others
3. Can forgive the mistakes of others and acknowledge her own mistakes
4. Avoid yourself from bad deeds
5. Can control emotions
6. Patient and prudent
7. Always give positive
suggestions
8. Respect the opinions and the interests
of others
9. Always think healthy
Secretarial workloads depends
on the work presented by the leaders. Secretary
must be run the various of technical and
non-technical skills. The task of the secretary
are grouped into 4:
1. Regular tasks: correspondence,
receive visitors, filing, making work schedules leader, receiving
guests, making reports,
etc.
2. Specific task: make an
appointment, sending fax, prepare for meetings, preparing official travel, etc.
3. Creative tasks: planning work,
learning petty cash, always develop the
personality, arranging office
room,
etc.
4. Task for cooperation,
such as: relationship of cooperation with the
outside world and cooperative relationships within the organization.
A secretary should always to develop a career to be able to improve the performance within an organization or
company. The following requirements for the secretary
to develop a
career:
1. Awareness / dedication
/ initiatives
2. Communication / appreciation
3. The confidence
4. Open to critic and
new ideas
5. Broaden knowledge
6. Split the time
7. Independent, creative and
flexible
8. Good appearance and polite
Sometimes there are problems that arise within the organization or company, such as a
salary that does not conform
to her work. If the condition
is already happening, then there are
a few things to avoid:
1. Feel the work is good
2. Do not care about gossip
3. Follow the advice of others
4. Ignoring the enemy
Tidak ada komentar:
Posting Komentar