Minggu, 26 Mei 2013

The Importance Of Secretary To The Organizations Development



Secretary is an person who holds the secret of her company to helping the smoothness her leaders of supporting management, including executives, using a variety of project management, communication or organizational skills. Secretary of organizing is a secretary working on the orders leader, has also the authority to plan, make decisions, direction and coordination of all unit that exist in the environment. The Liang Gie in 2000 said the secretary also can be interpreted as a servant leader to accept dictation, conceptualize letters or correspondence, receiving guests, check or remind leader of the obligation to improve the effectiveness of leadership.
To assist management in carrying out their jobs well so that leaders can concentrate on developing her company needed a professional secretary. Secretary professional are experts in their field and have worked with maximum, never not entirely to finish the job. Besides professional secretary must be able to distinguish between personal interests and the interests of the company.
Secretary is of significant importance for the company. The presence of professional secretary in the organization or company will bring a positive impacts to the organization or company. The secretary can be implement all work excellent. As the second after the leaders, the secretary can help the company achieve its goals. She can help in establishing good relationships with co-workers outside and inside the organization or company. There are several qualifications that must be owned secretary to do her job:
1.      Executive Ability
2.      A Practical Background
3.      Managerial Training
4.      Ability To Express Oneself
5.      An Open Attitude
6.      Curiosity
7.      Creativeness
8.      Sound Judgement
9.      Sales Ability
10.  Patience
11.  Emotional Control
12.  Co-operativeness
Professional secretary must also have good ethics. A secretary also has the task and a very important role in helping the leadership.
The Secretary has the professional ethics must always be applied in the organization, for example always pay attention to appearance, self-confident, polite to anyone, said with honesty, loyalty, good at keeping a secret, come and go home on time, be able to use the time well, completing work on time, not arrogant, respect other people's opinions, do not cut the conversation others, when talking should carefully so as not to offend others, does not interfere in the personal affairs of leadership, use of office facilities for a job, maintain a good reputation and the honor as a secretary, etc.
Secretary in accordance with the ethical characteristics that need to be owned by the the secretary:
1.      Unselfishness and can understand other people's feelings
2.      Can accept criticism from others
3.      Can forgive the mistakes of others and acknowledge her own mistakes
4.      Avoid yourself from bad deeds
5.      Can control emotions
6.      Patient and prudent
7.      Always give positive suggestions
8.      Respect the opinions and the interests of others
9.      Always think healthy
Secretarial workloads depends on the work presented by the leaders. Secretary must be run the various of technical and non-technical skills. The task of the secretary are grouped into 4:
1.      Regular tasks: correspondence, receive visitors, filing, making work schedules leader, receiving guests, making reports, etc.
2.      Specific task: make an appointment, sending fax, prepare for meetings, preparing official travel, etc.
3.      Creative tasks: planning work, learning petty cash, always develop the personality, arranging office room, etc.
4.      Task for cooperation, such as: relationship of cooperation with the outside world and cooperative relationships within the organization.
A secretary should always to develop a career to be able to improve the performance within an organization or company. The following requirements for the secretary to develop a career:
1.      Awareness / dedication / initiatives
2.      Communication / appreciation
3.      The confidence
4.      Open to critic and new ideas
5.      Broaden knowledge
6.      Split the time
7.      Independent, creative and flexible
8.      Good appearance and polite
Sometimes there are problems that arise within the organization or company, such as a salary that does not conform to her work. If the condition is already happening, then there are a few things to avoid:
1.      Feel the work is good
2.      Do not care about gossip
3.      Follow the advice of others
4.      Ignoring the enemy

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